We want you to be satisfied with your learning experience. This Refund Policy explains when you may be eligible for a refund and how to request one.
1. Refund window
You may request a full refund within 14 days of purchase, provided you have completed no more than a reasonable portion of the course. This window may be shorter where required by local law or where a course is explicitly marked as non-refundable.
2. How to request a refund
Submit a request from your Orders page or contact support@slearner.com with your order details. We aim to review refund requests within five business days.
3. How refunds are issued
Approved refunds are returned to your original payment method. The time it takes to appear on your statement depends on your payment provider.
4. Exceptions
- Courses substantially completed or with certificates already issued.
- Items explicitly marked as non-refundable at checkout.
- Purchases made outside the refund window.
5. Statutory rights
Nothing in this policy affects any refund or cancellation rights you have under applicable consumer-protection law.
6. Contact us
Need help with a refund? Contact support@slearner.com.