This Privacy Policy explains how Slearner ("we", "us", "our") collects, uses, and protects the personal information of learners, instructors, and visitors who use our platform. We are committed to handling your data responsibly and in line with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information we collect
We collect the following categories of information:
- Account data — name, email address, and profile details you provide when registering.
- Learning data — course enrolments, progress, assessment attempts, notes, and certificates.
- Transaction data — records of purchases and enrolments (payment card details are handled by our payment providers, not stored by us).
- Usage data — pages visited, features used, and device or browser information, collected only where you have consented to analytics cookies.
2. How we use your information
We use your information to:
- Provide and personalise your learning experience.
- Issue and verify certificates.
- Process enrolments and payments.
- Communicate with you about your account and courses.
- Improve and secure the platform.
3. Legal bases for processing
We process personal data on the bases of performing our contract with you, your consent (for example, for optional analytics and marketing cookies), our legitimate interests in operating and improving the service, and compliance with legal obligations.
4. Your rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can download a machine-readable copy of your data at any time from your profile's Account tab, and you can request account deletion from the same place.
5. Data retention
We keep personal data only for as long as necessary to provide the service and to meet legal, accounting, or reporting requirements. When you delete your account, your personal data is anonymised after a 14-day grace period. Certain records (such as financial transactions) may be retained for longer where the law requires.
6. Sharing your information
We do not sell your personal data. We share it only with service providers who help us operate the platform (such as payment and email providers), and only to the extent necessary, under appropriate confidentiality and data-protection terms.
7. Contact us
For any privacy questions or to exercise your rights, contact our privacy team at privacy@slearner.com.